Forward your supplier mail to StockBold

Forwarding works with any mailbox, and StockBold never signs in to your mail. It brings in the mail you receive from the moment you set it up; past mail is not imported.

Set up forwarding

1. Open Settings, then Supplier mail.
2. The first time, choose Forward from your mailbox when StockBold asks how your supplier mail should reach it. Later, you can find it under How StockBold gets your mail, as Forwarding.
3. Choose another provider under Your mailbox if needed. The page guesses your provider from your email address and shows steps for Gmail, Outlook.com, Microsoft 365 or another mail program. Each step shows done, next step or needs attention.
4. Select Create my address. This is your personal StockBold address, only for you. Don't share it.
5. If you use Gmail, add the address as a forwarding address in Gmail. Gmail sends a confirmation to StockBold, and its code and link appear on the same page.
6. If you use Gmail, open the link or enter the code in Gmail to approve forwarding.
7. Under What do you forward?, choose Only supplier mail or All my mail.
8. Create the filter, rule or forwarding in your mailbox, following the steps shown for your provider. Copy filter and Copy address put the text on your clipboard.

Choose what to forward

Only supplier mail uses a filter or rule that lists your suppliers' addresses, so everything else stays in your mailbox. Update it every time you add a supplier or a supplier address. StockBold tells you on the same page with Update your filter or Update your rule, names the addresses that were added, and gives you new text to paste in place of the old one.

All my mail needs no filter. StockBold keeps its copy of mail that is not from a supplier in Unmatched mail for 7 days, then deletes that copy. The original always stays in your mailbox.

Your own replies

Forwarding brings in what suppliers send. To bring your own replies into the conversation, add your StockBold address as Bcc when you write to a supplier. The supplier does not see it. Saving the address as a contact named StockBold makes this quicker.

A connected mailbox needs no Bcc, because StockBold reads your Sent folder.

Microsoft 365 and Outlook.com

Microsoft 365 may block automatic forwarding to outside addresses. If nothing arrives, or the sender gets a bounce that mentions 5.7.520, ask your administrator to allow automatic forwarding for your mailbox.

Outlook.com may ask you to turn on two-step verification, or to sign in again, before its Forwarding page opens.

Changing or stopping forwarding

Under More address options beside your address:

New address creates a new StockBold address. The current one stops working at once, so update the rule in your mailbox with the new one.

Turn off forwarding stops importing mail sent to your address. The mail already imported stays.

Delete forwarded emails removes every email you received by forwarding, Unmatched and Deleted included, from StockBold for good. Your mailbox is not touched.

Once you connect your mailbox, forwarding shows Not needed: StockBold reads your supplier mail directly from the mailbox. You can switch forwarding off or leave it on; mail that arrives both ways is stored once.